Responsible Gambling

While some people gamble within their means, for others, gambling can become a problem and turn into an addiction. When a gambler loses the sense of fun that casual gambling is meant to provide, it becomes a problem. They may begin to see gambling as a way to make money or try to win back previous losses. Often, they believe they have special luck or abilities or that their luck is about to change. When you gamble not just for the thrill and start chasing losses, betting more to recover those losses, it creates a vicious cycle of increasing losses and increased betting.

As a player, you must be responsible about gambling by knowing when to gamble and how much time or money to spend.

Responsible Gambling Tips

For many, gambling is exciting and entertaining. They make careful decisions about how to spend their time and money, where to go, and how to have fun.

Here’s how you can control your gambling:

1. Decide on a loss limit ahead of time and stick to it.
2. Low-risk gambling is about playing with little chance of losing control. The key is to remember that "it's only a game."
3. Never borrow money to gamble.
4. Set a time limit.
5. Take frequent breaks.
6. Balance gambling with other activities.
7. Don't gamble when highly stressed, depressed, intoxicated, or troubled.
8. Only gamble with money set aside for entertainment, not with money for essential expenses.
9. Recognize signs of a problem:
• Leaving your family alone for long periods to gamble.
• Frequent arguments with your partner about time and money spent on gambling.
• Gambling money needed for rent, schooling, medical expenses, groceries, or bills.
• Feeling the need to gamble to socialize with others.
• Constantly thinking about your next bet, even during work or social events.
• Viewing gambling as a quick way to make money.

If you answered "YES" to any of the above, we recommend taking immediate action before it becomes a more serious problem. Organizations like GamCare can help you manage your gambling. You can also take action by setting limits on your account with us.

Actions to Take

If you believe you have a serious gambling problem, consider temporarily or permanently suspending your account until you resolve your issues. You can do this by contacting our customer support at [email protected], who will be happy to assist.

If you don’t want to suspend your account but wish to control your gambling better, you can set limits on your wagers, deposits (losses), and playing time. You can do this by contacting customer support at [email protected] or by setting limits in the Responsible Gaming Page on our website.

For your benefit, any restriction you impose on your account will take immediate effect. You will not be able to remove any restrictions for at least seven days after they have been applied.